Covid 19 update – 07/07/2020

Fantastic news!

From Tuesday 1st September we will be recommencing our holiday and excursion programme as planned and we are now taking bookings on all holidays and excursion from this date.

Please be assured that we will be doing everything we can to ensure your safety whilst travelling with us and have implemented many new procedures, details of which will follow. Travel advice is still changing regularly and, of course, we will adhere to guidance regarding the latest Government recommendations.

Once again, we would like to thank you all so much for your continued kind words, support, patience and understanding in these unprecedented times. It means so, so much to us all here at Fenn Holidays.

We appreciate that, since postponing all departures since mid March, many of you have experienced frustration and uncertainty due to reasons entirely outside the control of any of us. We have too, and we hope that you will understand that the delay in our return has been with your, and our, safety at the forefront.

As many of you are aware, due to the incredibly difficult situation we have found ourselves in, we have been issuing credit notes to those who have not wished to transfer their booking to another holiday or rescheduled date. The main reason we have been doing this is: first and foremostly to ensure the survival of the travel industry, to retain your extremely valued custom, to ensure that Fenn Holidays remains in a financially viable situation and able to continue to operate our much loved and successful holidays and day excursions and, most importantly, to ensure that all our wonderful staff retain their jobs.

Our scheduled September holidays are listed here below and ALL HOLIDAY BALANCES FOR THESE WILL BE DUE 8 WEEKS PRIOR TO DEPARTURE.

05/09/2020 Jersey by Air
06/09/2020 Isle of Man – The Treasured Isle
07/09/2020 Heritage Scotland
07/09/2020 Bournemouth, Portsmouth & the Isle of Wight
13/09/2020 Newquay – Cornish Coast & Gardens
14/09/2020 Eastbourne & Brighton
14/09/2020 Northumbrian Land & Coast
19/09/2020 Beautiful Lake Garda & Venice
19/09/2020 Highland Lines
26/09/2020 Sunshine on the Costa Brava – Tossa de Mar
27/09/2020 Scotland – Coast to Coast Splendour
(Any holidays or excursions not listed here will be rescheduled and information regarding available options sent to those affected)

Should you decide that you no longer wish to travel on any of the above due to DISINCLINATION TO TRAVEL, as a gesture of goodwill we can offer a transfer, free of charge, to any other holiday featured within our current SUMMER 2020 holiday brochure.
Unfortunately, in this situation we will not be able to offer a refund, a credit note, nor hold money over to a later brochure.

Payments can be made by cheque, card or bank transfer (please ask for details).
Our telephone lines will be open from Monday 13th July – 11 am to 1 pm in order to receive payments.

As we are still working on a limited staff our office will remain closed for time being.

Sincere thanks once again.

Peter Fenn
Managing Director

Fenn Holidays Ltd, Whittlesey Road, March, Cambridgeshire PE15 0AG